team management

  • Personal mastery is the discipline of continually clarifying and deepening our personal vision, focusing our energies, developing patience, and seeing reality objectively. As such, it is an essential cornerstone of the learning organization—the learning organization’s spiritual foundation. An organization’s commitment to and capacity for learning can be no greater than that of its members. The roots of this discipline lie in both Eastern and Western spiritual traditions, and in secular traditions as well.

    — The Fifth Discipline: The Art & Practice of The Learning Organization by Peter M. Senge

  • Alignment means that managers should explicitly seek and highlight the commonality between the company’s purpose and values and the employee’s career purpose and values. Some obvious commonality emerges naturally: both sides thrive on progress. Companies want to launch new products, grow their market share, and expand into new markets; employees want to take on new responsibilities, increase their capabilities, and yes, make more money.

    In other words, both company and employee want to be on a winning team. But zoom in a bit more, and differences appear. Perhaps the employee has a side interest in early childhood education, but his tour of duty doesn’t involve that kind of work at all. He does however value autonomy and flexible work hours, which the company can accommodate. There just needs to be sufficient alignment to make the alliance durable.

    — The Alliance: Managing Talent in the Networked Age by Reid Hoffman, Ben Casnocha, et al.

  • Teams win when their individual members trust each other enough to prioritize team success over individual glory; paradoxically, winning as a team is the best way for the team members to achieve individual success. The members of a winning team are highly sought after by other teams, both for the skills they demonstrate and for their ability to help a new team develop a winning culture.

    — The Alliance: Managing Talent in the Networked Age by Reid Hoffman, Ben Casnocha, et al.

  • On building learning organizations

    Personal mastery: Continually clarifying and refining our personal visions, and seeing reality objectively.

    Building shared vision: The capacity to translate individual visions into collective visions that galvanize a group of people based on what they’ll really like to create together.

    Mental models: Learning to unearth our own personal pictures of the world, to bring them to the surface so that we see how they impact our actions.

    Team learning: Spending time together to suspend assumptions and come up with new ideas.

    Systems thinking: What causes patterns of behavior? It is a framework for seeing the whole picture instead of individual things. The purpose is to make the full picture clearer, to see patterns between components or subsystems.

    Feedback: Any reciprocal flow of influence. Think of circles of influence in order to get things done, rather than linear processes.

    In building learning organizations there is no ultimate destination or end state, only a lifelong journey. “This work requires great reservoirs of patience… but I believe the results we achieve are more sustainable because the people involved have really grown. It also prepares people for the ongoing journey. As we learn, grow, and tackle more systemic challenges, things do not get easier.”

    — The Fifth Discipline: The Art & Practice of The Learning Organization by Peter M. Senge

  • Habits are behavioral autopilot, and that’s why they’re such a critical tool for leaders. Leaders who can instill habits that reinforce their teams’ goals are essentially making progress for free. They’ve changed behavior in a way that doesn’t draw down the Rider’s reserves of self-control. Habits will form inevitably, whether they’re formed intentionally or not. You’ve probably created lots of team habits unwittingly. If your staff meetings always start out with genial small talk, then you’ve created a habit. You’ve designed your meeting autopilot to yield a few minutes of warm-up small talk. The hard question for a leader is not how to form habits but which habits to encourage.

    — Switch: How to Change Things When Change Is Hard by Chip Heath, Dan Heath

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