RAFFIAPALM

Resources for product teams from industry experts.

Do not allow your supposed experience of life to transform you into a machine. Use that experience to listen always to ‘the voice of the heart’. Even if you do not agree with what that voice is saying, respect it and follow its advice: it knows when to act and when to avoid action.

— The Book of Manuals by Paulo Coelho

Source: Amazon Kindle

Related Stories and Excerpts:

  1. The cycle of conflict, mystery, and resolution is as old as storytelling itself, and at the heart of every good tale is variability. The unknown is fascinating and strong stories hold our attention by waiting to reveal what happens next. In a phenomenon called “experience-taking,” researchers have shown that people who read a story about a character actually feel what the protagonist is feeling. As we step into the character’s shoes we experience his or her motivations — including the search for rewards of the tribe, hunt, and self. — Hooked: How to Build Habit-Forming Products by Nir Eyal […]
  2. I bet you’ve heard the saying “You can’t see the forest for the trees.” This saying stays true in the so-called “forest thinking” as well. When we analyze the intensive boundaries of a problem, considering every single aspect—or tree—of it, we can lose our focus on what matters. Instead of trying to narrow down if a particular dishwasher stopped working on Sunday afternoon, it’s more useful to see how often the dishwasher breaks down in general, how big the load is when it breaks down compared to the load when it works well, and so on. Forest thinking shows […]
  3. Breadth! Breadth! Breadth! The main idea is to open your mind and broaden your scope of knowledge. Creativity is a by-product of breadth. 10 × more than depth. Pulling ideas from arenas brand new to you and translating them into your sphere of interest is key. (This is not a mechanical act. I’m talking about subconscious novel connections that sneak in when you are, say, dealing with thorny issues.) Read fiction. Fiction is all about people and relationships. This and that cause your mind to expand and productively wander in ways that are invaluable, but of which you are […]
  4. Exploration almost never results in a single plan, but rather exposes several alternatives that are promising enough for serious consideration. Evaluation of alternatives typically occurs “on paper” before an artifact is produced. Once an artifact has been produced, there is almost always an evaluation through testing by the user. Users are clearly best at assessing, through their own experience, whether an artifact actually closes the sensed gap in their experience. — Design: Creation of Artifacts in Society by Karl Ulrich Source: Amazon Kindle […]
  5. The Singularity will represent the culmination of the merger of our biological thinking and existence with our technology, resulting in a world that is still human but that transcends our biological roots. There will be no distinction, post-Singularity, between human and machine or between physical and virtual reality. If you wonder what will remain unequivocally human in such a world, it’s simply this quality: ours is the species that inherently seeks to extend its physical and mental reach beyond current limitations. — The Singularity Is Near: When Humans Transcend Biology by Ray Kurzweil Source: Amazon Kindle […]

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