thinking tools

  • Very rarely does something happen with no chain of events to follow. It’s your job to look past the positive reinforcement and gratification you may receive, which frankly may be blinding you, and understand what could go wrong, how wrong it could go, and why it might go wrong. What if you viewed each decision as having the potential to topple other dominoes and set about identifying them? Tedious yet informative. Second-order thinking allows you to project the totality of your decisions. Even if you don’t change your decision because of what you determine through second-order thinking, you think through ten times as many scenarios and thus make far more informed choices than you would otherwise. Sometimes, that’s the best we can do as a person. We can’t predict the future, but we can’t not think about it.

    — Mental Models: 30 Thinking Tools that Separate the Average From the Exceptional. Improved Decision-Making, Logical Analysis, and Problem-Solving by Peter Hollins

  • Mental Models: The SCAMPER Method

    The SCAMPER method is one of the easiest yet most effective strategies for finding solutions to problems and sparking creative thinking.

    Think of this mental model as akin to opening a faucet that introduces water to seven pipes, and each of those pipes channels to a unique pot of earth. Each pot has the potential to bring forth new growth once the seeds in it are watered. Note that the SCAMPER method doesn’t require that you move in a sequential flow of steps. You can use it in any order or sequence and jump among the different techniques.

    Substitute: This technique refers to replacing certain parts in the product, process, or service with another to solve a problem. To carry out this technique, first consider the situation or problem in light of having many elements—multiple materials, several steps in the process, different times or places at which the process can occur, various markets for the product or service, and the like. Then consider that each and every one of these elements may be replaced with an alternative.

    Combine: This technique suggests considering whether two products, ideas, or steps of a procedure may be combined to produce a single output or process that’s better in some way. Two existing products could create something new if put together. Two old ideas could merge into a fresh, groundbreaking one if fused in the right way. Two stages of a process may be melded into one to create a more streamlined, efficient procedure.

    Adapt: This technique intends to adjust something in order to enhance it. It solves problems by improving how things are typically done, with adjustments ranging from something small to something radical. It challenges you to think of ways that you can adjust what’s already existing—be it a product, a process, or a manner of doing things—such that it solves a current problem and is better tailored to your needs.

    Magnify or minimize: This technique involves either increasing or decreasing an element to trigger new ideas and solutions. Magnifying pertains to increasing something, such as by exaggerating a problem, putting more emphasis on an idea, making a product bigger or stronger, or doing a process more frequently.

    Put to another use: This technique aims to figure out how an existing product or process may be used for a purpose other than what it’s currently being used for. It stimulates a discussion on the myriad of other ways you might find a use for anything from raw materials to finished products to discarded waste. It’s basically about finding a new purpose for old things.

    Eliminate: This technique refers to identifying the unnecessary elements of a project or process so that they can be eliminated and thus provide for an improved outcome. It considers how a procedure may be streamlined by dropping redundant steps or how the same output may be produced despite cutting resources. Whatever resource is freed up may then be used to enhance creativity and innovation.

    Reverse: This technique suggests switching up the order of the process steps in order to find solutions and maximize innovative potentials. Also known as the rearrange technique, this line of thinking encourages interchanging elements or considering the process backward in order to stimulate a fresh take on the situation.

    Pioneered by Bob Eberle to spark creativity during brainstorming sessions, the SCAMPER method stands for seven techniques that help direct thinking toward novel ideas and solutions: (S) substitute, © combine, (A) adapt, (M) minimize/ magnify, (P) put to another use, (E) eliminate, and ® reverse. Collectively, these techniques are based on the idea that you can come up with something new by simply modifying the old things already present around you.

    — Mental Models: 30 Thinking Tools that Separate the Average From the Exceptional. Improved Decision-Making, Logical Analysis, and Problem-Solving by Peter Hollins

  • There is a certain zone of satisfaction where your input and effort provide an acceptable amount of satisfaction or outcome. If you expend too many resources and effort, you move out of the zone—too little outcome. If you expend too little, you move out of the zone—too little outcome. If you expect too much or too few results, you also move out of the zone. Seeing the world clearly requires having a clear understanding of cause and effect.

    — Mental Models: 30 Thinking Tools that Separate the Average From the Exceptional. Improved Decision-Making, Logical Analysis, and Problem-Solving by Peter Hollins

  • Mental models are blueprints we can use in various contexts to make sense of the world, interpret information correctly, and understand our context. They give us predictable outcomes. A recipe is the most basic form of mental model; each ingredient has its role, time, and place. However, a recipe is not applicable to anything outside the realm of food. Thus, we find ourselves in a position of wanting to learn a wide range of mental models (or latticework) to prepare ourselves for whatever may come our way. We can’t learn ones for each individual scenario, but we can find widely applicable ones.

    — Mental Models: 30 Thinking Tools that Separate the Average From the Exceptional. Improved Decision-Making, Logical Analysis, and Problem-Solving by Peter Hollins

  • Open systems have no boundaries. All systems are connected. There are no separate individual systems. This is a difficult concept to wrap our heads around.

    Boundaries are artificially created by people to help them separate and clearly examine one problem at a time. There is no such thing as one correct boundary of a system. The boundaries we decide to draw around systems are based on the questions we are trying to answer and the problems we are trying to solve. The boundaries we draw can lead to problems if we fail to keep in mind that they are of our own making and were artificially created by us.

    Ideally, we would study a problem and choose whatever boundary best helped to meet the system’s needs. But we are creatures of habit. We become comfortable with the boundaries we typically use. To get a more accurate picture, we should create a new boundary for each problem, have an open mind, and judge every situation on its own merits.

    — The Systems Thinker: Essential Thinking Skills For Solving Problems, Managing Chaos, and Creating Lasting Solutions in a Complex World by Albert Rutherford

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